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Privacy Statement

Privacy Statement

We’re a Business You Can Trust

At American Permalight®, we value our customers and understand their concerns regarding personal privacy and security. Because we know that your privacy is very important, we have instituted policies intended to ensure that your personal information is always respected and handled in a safe and responsible manner. This Privacy Statement is designed to help you understand what information we collect, how we use it, the steps we take to safeguard it, and the choices you have regarding the use of and your ability to review and correct the information. When you provide personal information on our website, you are consenting to our policies, as described herein, on how American Permalight® will collect, use, disclose and manage your personal information.


What information do we collect?

During your communications with us, we use various methods of gathering information to help ensure that your shopping experience is as efficient and accommodating as possible. We collect information that you provide to us when you:
– Request a catalog or information about our products and services
– Purchase, return, or exchange a product;
– Visit our website
– Contact our customer service department, or
– Provide us with comments or suggestions.

The type of information we may collect includes the following:

Contact information such as name, mailing address, phone number, and email address; or Personal information such as billing address and credit card information, when provided, and certain demographic information; Anonymous site traffic information (in order to improve your shopping experience at our site); or Whether or not you choose to provide such information is completely your choice. If you choose not to provide the information we request, please be aware that you may be unable to purchase products or access certain services, offers or content on our website.

How do we use your information?

American Permalight®, Inc. wants to provide you with the most efficient and trustworthy shopping experience. We may use personal information that you provide to us in the following manner:
– To assist you in customer service communications;
– To enable you to check out and complete your purchase;
– To send you special announcements or promotional information about new products or services and upcoming events;
– To aggregate non-personal information in order to help improve the website;
– To send you printed catalogs in the mail; or
– As necessary, to share your information with trusted third-party companies that provide support services.

Customer Service

If you provide us with your phone number, you may receive telephone contact from us for customer service communications, such as to ask you about your order and assist with your future needs. If you contact our Customer Service Department, we may ask you personal identifying information, depending on the nature of your request, to better assist you with your requests and questions. We may retain this information to help meet your future needs.

Catalogs

We may use your name and postal address to occasionally send you printed catalogs from American Permalight®, Inc. We do NOT share your contact information with other businesses for their solicitation.

Emails

We may use your email address to notify you about the status of your order, provide customer service information, and to answer your questions and requests. We may also occasionally send you our email updates, sales notifications, or other promotional information about our products and services. We will not sell or rent your email address to outside marketing companies.

By Law

In certain instances, we may disclose your personally identifiable information when we have reason to believe that it is necessary to identify, contact, or bring legal action to protect your rights, the rights of American Permalight®, Inc. or others. We may also disclose your personally identifiable information when we believe it is required by law.

Sale of Business

In the unlikely event that American Permalight®, Inc. is sold, or substantially all of its assets are acquired, customer information may be one of the transferred assets, and may therefore be used by a third party acquirer in accordance.

How can you control the use of your information?

We want you to be in control of your information, and we want to communicate with you only if you want to hear from us.

Emails and Newsletter

If you do not want to receive our electronic newsletter or promotional emails, you may unsubscribe at any time by clicking on UNSUBSCRIBE at the bottom of any promotional American Permalight®, Inc. email. You may also email: info [at] americanpermalight [dot] com to unsubscribe for promotional emails.

Phone Orders

Some versions of popular web browsers and some firewalls don’t permit communication through secure servers like the ones we use to process orders. If your web browser cannot support this level of security, you will not be able to order products through our website. If so, please phone us toll-free at 1-888-737-6254.

We strive to protect your personal information from unauthorized access, but no data transmission over Internet can be guaranteed to be 100% secure. We cannot ensure or warrant the security of any information you transmit to us over the Internet. Also, please note that e-mail is not encrypted and e-mail is not considered a secure means of transmitting credit card numbers.

Changes to this Privacy Statement

By using our websites, you consent to the collection and use of your personal information as described herein. AmericanPermalight.shop and AmericanPermalight.com reserve the right to change, modify or amend this policy from time to time.

Legal Jurisdiction

Any business done with American Permalight®, Inc. are subject to the laws of the State of California.

Should any of the above-mentioned terms be invalid or unenforceable for any reason, all other terms remain valid.